How I Support Our Clients

 As the Intake Specialist at Riemer Hess, I am often the first point of contact for individuals seeking guidance with their long term disability claim. I take the time to listen attentively and compassionately to each prospective client’s situation, ensuring they feel heard and understood from the very first conversation. I gather key information to help our legal team assess how we can assist. My goal is to make the intake and onboarding process as smooth, informative, and welcoming as possible, helping new clients feel confident and supported as they begin working with our firm. 

What I Find Most Rewarding

 The most rewarding part of my work is being the first point of contact for individuals who are trying to navigate through a very stressful and uncertain time in their lives. I enjoy connecting these individuals with our highly experienced attorneys to provide the support they need throughout the disability claims process. It is always rewarding to know that their matter is one that our firm can ferociously take on. Even more than that, it’s the best seeing victory for a client that started out as a concerned caller.

My Background

I have a strong background in pre-litigation legal assistance and legal intake. I have worked predominantly in medical malpractice and personal injury in the past and have seen difficult it can be dealing with insurance payouts while being in a state of pain. Due to my previous work experience, I have developed tact, empathy, and patience for people who are in the thick of trying times.

I also have a degree in kinesiology which has helped when trying to decipher quite a bit of tricky medical jargon, so rather than our clients having to explain medical conditions that may plague them, we can focus our call on other important details and how we can assist.

Outside of the Office

 In my free time I enjoy hiking and kayaking. I appreciate all genres of music and going to concerts for local/up-and-coming artists. I love to read self-help and science-based books but can get into a great fiction from time to time. Of course, my biggest joy is spending time with my family, and spending time with my amazing dog son, Mamba and cat son, Scooter.

Contact our New York Disability Lawyers

If you are in need of a lawyer to represent you or if you have any questions regarding a case, contact our New York Disability Lawyers.  Call us at 212-297-0700.