How I Support Our Clients

 As an Intake Specialist, I strive to create a welcoming and supportive experience for every person who reaches out to Riemer Hess. I understand that taking that first step—especially about something as daunting as the long-term disability process—can feel overwhelming. My role is to listen with empathy, gather important information, and help clients understand how our firm can support them in their legal journey. I take the time to answer questions, clarify concerns, and ensure each person feels heard and respected. By providing clear guidance and a steady source of knowledge, I aim to build trust from the very first conversation and help clients feel confident that they’re in the right hands. 

What I Find Most Rewarding

 The most rewarding part of my work is knowing that I can make a difficult moment feel a little easier for someone. Many of the people who contact us are facing uncertainty about their health, their finances, and their future. Being able to offer compassion, reassurance, and reliable information during that time is incredibly meaningful to me. I value the connections I build with clients and take pride in helping them feel supported and understood from the very start. Knowing that I can help guide someone toward the help they need—and contribute to them ultimately securing the benefits they deserve—is what motivates me every day. 

My Background

I have several years of experience in legal support and client communication, with a career dedicated to helping individuals navigate complex and often stressful situations. Over the years, I have developed a strong understanding of the disability claims process and the challenges clients face when seeking the benefits they need. My experience has taught me the importance of patience, clarity, and compassion—especially when working with people who are coping with medical issues or uncertainty about their future. More importantly, it’s taught me how to be a steady, reliable resource for clients during what can be an uncertain time. I’m here to help make things feel a little less overwhelming from the very start.

Outside of the Office

 I enjoy spending time with my family and friends and cherish having new experiences with them, whether it’s traveling to a new country or trying out a new place to eat. I also consider myself a homebody and love to spend a good weekend in binge watching my favorite shows or movies. I enjoy staying active through dancing and yoga. I am also a proud dog mom, and love spending time with my pets. 

Contact our New York Disability Lawyers

If you are in need of a lawyer to represent you or if you have any questions regarding a case, contact our New York Disability Lawyers.  Call us at 212-297-0700.