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Our Mission & Values

About Riemer Hess LLC

For over 30 years, Riemer Hess LLC has been a trusted advocate for professionals and executives navigating the complex world of disability insurance. Headquartered in New York City and recognized nationally for handling complex and high-stakes disability insurance matters, our firm focuses exclusively on Individual Disability Insurance (IDI) and Group Long Term Disability (LTD) ERISA claims. Riemer Hess LLC has litigated more cases on behalf of long term disability claimants in the Southern District of New York than many other firms in this space.

From guiding clients through work exits and initial claims to managing appeals, ongoing benefit protection, claim terminations, and litigation, we take a proactive and strategic approach at every stage of the disability process.

Our firm regularly represents physicians, attorneys, executives, financial professionals, consultants, and other individuals working in cognitively demanding occupations. We are also well-versed in claims involving traumatic brain injuries, neurological disorders, chronic pain conditions, autoimmune illnesses, psychiatric conditions, and other complex medical issues affecting cognition, stamina, reliability, and the ability to sustain work activity over time.

We are Preferred Attorneys to the Brain Injury Association of America (BIAA). We have successfully handled over 100 traumatic brain injury (TBI) long term disability claims and regularly advocate for individuals facing cognitive and neurological impairments.

In addition to representing claimants nationwide, our firm is committed to education and advocacy within the disability community. Riemer Hess has collaborated with organizations including the U.S. Pain Foundation on educational initiatives related to chronic pain and disability insurance claims.

At Riemer Hess, we understand that disability claims often affect every aspect of a person’s professional and financial life. Our team combines deep legal experience with empathy, responsiveness, and practical guidance to help clients navigate an often stressful and uncertain process.

With a proven record of success and a reputation for client-focused service, Riemer Hess stands as a leader in disability insurance law. We approach every case with care, clarity, and commitment. We take pride in doing this meaningful work each day. 

Just see what our clients have to say.

 

Our Mission

We’re committed to helping clients navigate the disability claims process with confidence and clarity. That includes:

  • Providing top quality, innovative legal representation tailored to each client’s unique circumstances;
  • Building client relationships based on candor, responsiveness, respect, and trust;
  • Monitoring, on a daily basis, relevant legal developments under ERISA and disability insurance law;
  • Advancing the rights of people with disabilities through litigation and advocacy efforts; and
  • Educating the public by sharing informative content, collaborating with advocacy organizations, writing educational materials, and teaching on topics related to long term disability benefits.

 

Our Values

These values guide how we treat our clients, how we work with each other, and how we define success.

Extend Yourself

Proactively extend your helping hand to our clients and your co-workers whenever possible. Always look for new and alternative ways to help. Demonstrate flexibility in attending to client’s/coworker’s different styles, preferences and needs. Go the extra mile.

Integrity

Be trustworthy and accountable to our clients and our firm every day. Always be honest with yourself and others. Hold yourself to the highest standard of transparency.

Improvement

Never be afraid to identify opportunities for improvement.  Look for ways to learn and improve yourself, your skills, and the quality of your work every day.  Adapt to changes and challenges that arise.

Empathy

Treat our clients and your co-workers the way they would like to be treated.  Listen carefully to uncover their needs and concerns. Be sensitive and kind in the process.  Always listen to comments, suggestions, and even complaints with an open mind. 

Success

Go above and beyond to exceed expectations and achieve successful results for our clients.  Do everything in your power to overcome obstacles. 

Dedication

Dedicate yourself to our firm’s cause and our client's needs.  Be motivated to contribute.  Our clients need to know that you will do everything in your power to win their claim, appeal, or litigation.   

 

Our firm values were collaboratively developed by our staff and last updated in December 2025.


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